Enabling greater product engagement on INDYCAR's Fantasy Sports Game

Re-designed app engagement patterns

Improved SUS and usability metrics

Enabling greater product engagement on INDYCAR's Fantasy Sports Game

Re-designed app engagement patterns

Improved SUS and usability metrics

PROJECT OVERVIEW

PROJECT OVERVIEW

Just like Fantasy Football for the NFL, INDYCAR Fantasy Racing is a ‘racing’ themed fantasy sports product for INDYCAR motor racing series.

Just like Fantasy Football for the NFL, INDYCAR Fantasy Racing is a ‘racing’ themed fantasy sports product for INDYCAR motor racing series.

It allows fans to engage with the series by creating fantasy teams and predicting race outcomes.

Participants earn points based on the real-life performance of the drivers they select.

It allows fans to engage with the series by creating fantasy teams and predicting race outcomes.

Participants earn points based on the real-life performance of the drivers they select.

Through 2023, we conducted generative and evaluative research to created new mobile first design features for INDYCAR’s Fantasy Racing Game, with a view to enable greater in-game engagement during race events.

Through 2023, we conducted generative and evaluative research to created new mobile first design features for INDYCAR’s Fantasy Racing Game, with a view to enable greater in-game engagement during race events.

MY ROLE

MY ROLE

Study Design & User Research UX Design & Ideation

User Testing

Study Design & User Research UX Design & Ideation

User Testing

MY ROLE

MY ROLE

1 UXR ( me :) )

3 UI Designers

1 PM

1 UXR ( me :) )

3 UI Designers

1 PM

MY ROLE

MY ROLE

Figma

Qualtrics

MIRO

Figma

Qualtrics

MIRO

PROBLEM CONTEXT

The fantasy racing game currently experiences lower than expected engagement rates

Current data showcases short session times characterized in bursts only during race weekends.

67%

Retention rate

(Month on Month)

3m-5m

Session duration

4-6

Logins Per User / Race Weekend

Product Challenge

These metrics represent game engagement patterns during a race event, which translate to Low Avg Session Times and Frequencies. This means that race fans don’t utilize the product a lot during the course of a race weekend!

Business Challenge

INDYCAR intend to utilize this Fantasy Racing Game platform to incentivize and enable marketing and ad impressions for their most valued sponsors and therefore desire greater product engagement.

PROBLEM STATEMENT

How might we enable greater engagement on the fantasy game during INDYCAR’s race events

SOLUTION BREAKDOWN

Designed and executed a user study to uncover behavioral patterns in fantasy gaming amongst INDYCAR fantasy users and consequently discovered 3 key engagement barriers -

Experienced users spent most of their time on 3rd party sports news websites to find driver/race data and stats and ONLY utilized the game to update their picks.

Novice users often missed crucial in-game deadlines to lock-in predictions.

Feature 1 - Race Performance & Data Modal

The race performance and data modal is a single page layover designed to enable better in-game decision making for each race week by showcasing a detailed breakdown of current driver performance and statistics.

Chosen for higher feasibility and execution - INDYCAR hold all proprietary race and performance data, but lacked a usable and accessible mobile first design pattern to communicate this data to INDYCAR fantasy users when gaming.

SCROLLABLE PERFORMANCE DATA MATRIX

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